Support
Questions or problems with one of our games? The answers below cover all our games, and each game's page has its own help section.
We read every message and usually reply within a few days.
Common questions
Where is my progress saved?
On your device. Our games have no accounts, so progress stays on the phone or tablet you play on, and deleting a game deletes it.
Can I play offline?
Yes. All our games work without an internet connection; ads just don't load while you're offline.
Why are there ads, and can I change them?
Ads keep our games free. Games for all ages only ever show family-friendly, non-personalised ads. In games for 13 and over, you choose whether ads are personalised: in the game under Settings → Privacy Choices, on iPhone under Settings → Privacy & Security → Tracking, and on Android under Settings → Google → Ads. More in our privacy policy.
Which languages are supported?
Our games are available in 12 languages and follow your device's language. You can also change it in the game's settings.
I found a bug. What should I send?
Email hello@huurrestudio.com with the game's name, your phone or tablet model, and what happened. A screenshot helps. We usually reply within a few days.